Blogs

Ready to send your item back? Here’s everything you need to know about return shipping. > Return Shipping Address Student Handicrafts Thamel, Kathmandu Nepal For detailed shipping instructions, email us first at studenthandicraft@gmail.com Who Pays for Return Shipping? You pay for returns due to change of mind We pay if we sent the wrong or […]

Received a damaged or defective item? We’ve got you covered. Here’s how our exchange process works. Free Exchanges for Defective Items If your handcrafted item arrives damaged or defective, we’ll exchange it for the same product at no extra cost. To Request an Exchange: Email us at studenthandicraft@gmail.com Include clear photos of the damage Describe […]

Once we receive your return, here’s what happens next. We aim to make the process as smooth as possible. 1 We Receive Your Return Your package arrives at our location in Thamel, Nepal. We carefully log the receipt. 2 Quality Inspection Our team inspects the item to verify it meets return conditions (unused, original packaging). […]

Due to the handmade and personal nature of our products, certain items cannot be returned. Please review this list before purchasing. Items We Cannot Accept for Return Custom & Personalized Products Items made specifically to your specifications Used or Burned Incense Any incense that has been opened or partially used Opened Self-Care Products Soaps, oils, […]

We want you to be completely happy with your purchase. Here’s everything you need to know about returning handmade items.   30-Day Return Window You have 30 days from delivery to request a return. After this period, we cannot offer refunds or exchanges.   Original Condition Required Items must be unused, in original packaging, and […]