Received a damaged or defective item? We’ve got you covered. Here’s how our exchange process works.
Free Exchanges for Defective Items
If your handcrafted item arrives damaged or defective, we’ll exchange it for the same product at no extra cost.
To Request an Exchange:
- Email us at studenthandicraft@gmail.com
- Include clear photos of the damage
- Describe the issue briefly
- We’ll respond within 24 hours with next steps
Types of Issues We Cover
Shipping Damage
Items damaged during transit
Manufacturing Defects
Defects in craftsmanship
Wrong Item Sent
If you received a different product
Missing Parts
Incomplete items or missing components
Gift Returns
Received an item as a gift? Here’s how refunds work:
- Gift marked at purchase: You’ll receive a gift credit for the value
- Gift sent to buyer first: Refund goes to the original purchaser
February 2, 2026
Posted By : Student Handicrafts