Once we receive your return, here’s what happens next. We aim to make the process as smooth as possible.
We Receive Your Return
Your package arrives at our location in Thamel, Nepal. We carefully log the receipt.
Quality Inspection
Our team inspects the item to verify it meets return conditions (unused, original packaging).
Email Notification
We send you an email confirming whether your refund is approved or if there are any issues.
Refund Issued
If approved, your refund is processed to your original payment method within 5-7 business days.
Missing Your Refund?
If you haven’t received your refund yet, try these steps:
- Check your bank account again — Sometimes it takes a few days to appear
- Contact your credit card company — Processing times vary by provider
- Reach out to your bank — Some transfers take additional processing time
Still no refund? Contact us at studenthandicraft@gmail.com and we’ll investigate immediately.


